Streamline the ramp-up process for new hires. This blog breaks down a few methods for measuring ramp-up time and provides actionable tips for improving your sales onboarding processes.
Resources to keep in your sales knowledge repository
To help get you started building out your own knowledge library, we’ve put together a list of sales resources that you should include in your repository.
Product demos can combat any product-related concerns your customer might have, provide proof of your product’s effectiveness, and solidify your customer’s interest in your product. Here’s how to get it done.
8 common time killers for sales engineers (and ways to win that time back)
If you're a sales engineer in high demand, desperately trying to find more hours in the day, this is the post for you. Check out these 8 ways you can win back time in sales engineering.
Follow these tips to improve your buyer experience post-sale and meet customer expectations. Start with onboarding, align your sales and customer success teams, and build lasting relationships.
A buyer’s initial impression of your company can push a deal forward or end your chances before the deal’s really even started. Take a look at what you can do to nail the prospecting stage of the buyer experience.
Sales team collaboration: Removing the hidden barriers to closing deals
Without internal unity, you’re left with a slower sales cycle, inefficient handoffs, frustrated customer interactions, and lost deals. Learn how to remove hidden barriers and improve sales team communication.
A discovery call is a conversation held between a sales rep and a prospective client during the qualification process. Make the most of your discovery call with these strategies.
How to test your buyer experience, part 3: Post-sale
As you test the post-sale stage of your buyer journey, use the following guidelines to evaluate customer success managers (CSMs) and account managers (AMs) and identify elements of the customer experience in need of improvement.