Sales

Discover winning insights to align your team, hit your goals, and scale your success.

  • Warm up your cold calls: 7 cold calling tips to connect with your clients

    Cold calling has gotten a bad reputation, but if you know what you’re doing, it doesn’t have to be so painful. Below are seven cold calling tips to warm up your cold calls. Try them out next time you’re calling outbound and see how much better your cold calls get.   

    Topics:

    • Sales
  • 3 Reasons Why Sales Should Have a Customer Success Manager on Every Call

    A prospective client just asked you a technical question that you have no clue how to answer. It has taken two months to get this lead on the phone and the revenue potential keeps you up at night. What do you do? If a member of your customer success team had been in on the call, they would have been able to directly answer the client’s question and strengthen your pitch for another huge deal. Why didn’t you invite your customer success manager?

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  • Be a Sales Beast: 5 Sales Tips For Starting Your Day

    We’ve all been there. We wake up and it’s... oh my gosh, I’m late! By the time we get into the office, half the morning is gone, which is a big deal when you work in sales. We muddle through some tasks we think might be important, and then it’s time for lunch. It’s not a good feeling. Luckily, it’s a situation that can be easily avoided with five simple sales tips.  

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  • Crossing the CRM Rubicon: Building a Sales Organization Part II

    We’re excited to roll out the second half of our series on the key role process plays in building a sales organization. You’ve heard about “Crossing the Chasm,” but what about “Crossing the Rubicon”?

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  • Secrets of process-driven sales

    Scaling a business is no joke. Here at Lucid Software, we’ve been in full-scale mode over the past few years as our products, Lucidchart has reached the five million users mark. As we’ve scaled, one thing has become abundantly clear. Scaling a business is about process.

  • Customer Service in the Modern Age

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  • What is a leave behind?

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