Process improvement

We'll give you the tools you need to visualize, optimize, and scale business processes.

Six Sigma process mapping: Why it matters and how to get started
Learn everything you need to know about Six Sigma process mapping, including benefits, step-by-step instructions, and different types of process maps you can use.
Topics:
- Process improvement
In Too Deep: The Perils of Data Analysis
In data analytics, one question brings on another. Avoid the slippery slope of data analysis with a proven process for impact-drive research. Learn more!
Topics:
- Process improvement
9 tips to know for the year of digital transformation
Digital transformation will be one of the big buzzwords at OPEX next week. Check out nine tips you'll want to consider as you go digital.
Topics:
- Process improvement
7 Steps to Design the Perfect Survey
When it comes to surveys, are we asking the right questions? Does the user flow make sense? Have we tested the skip logic and other questions enough? Here are seven tips to help you design the perfect survey.
Topics:
- Process improvement
- Product development
Stop hemorrhaging customer insight: An open letter from your customer success rep
Because sales organizations understand the voice of the customer better than other groups in the company, they are a goldmine of knowledge about clients and their product wants and needs. Why aren’t sales reps collecting this information to pass on, and what can be done to improve their process?
Topics:
- Process improvement
- Sales
How We Generated Thousands of Sales Leads By Mapping One Process
If many of your best sales leads are not coming from your support channel, you’re doing it wrong. Learn how to develop your own process map for sales leads.
Topics:
- Process improvement
- Sales
A Diagram a Day Keeps Distracted Readers Away
Visuals can make the difference in whether or not your message makes a lasting statement. Here are a few of the reasons as to why you may want to hop on the visualization train.
Topics:
- Diagramming
- Process improvement
Secrets of process-driven sales
Scaling a business is no joke. Here at Lucid Software, we’ve been in full-scale mode over the past few years as our products, Lucidchart has reached the five million users mark. As we’ve scaled, one thing has become abundantly clear. Scaling a business is about process.
Topics:
- Process improvement
- Sales