Process improvement

We'll give you the tools you need to visualize, optimize, and scale business processes.

  • In Too Deep: The Perils of Data Analysis

    In data analytics, one question brings on another. Avoid the slippery slope of data analysis with a proven process for impact-drive research. Learn more!

    Topics:

    • Process improvement
  • 9 tips to know for the year of digital transformation

    Digital transformation will be one of the big buzzwords at OPEX next week. Check out nine tips you'll want to consider as you go digital.

  • 7 Steps to Design the Perfect Survey

    When it comes to surveys, are we asking the right questions? Does the user flow make sense? Have we tested the skip logic and other questions enough? Here are seven tips to help you design the perfect survey.

  • Stop hemorrhaging customer insight: An open letter from your customer success rep

    Because sales organizations understand the voice of the customer better than other groups in the company, they are a goldmine of knowledge about clients and their product wants and needs. Why aren’t sales reps collecting this information to pass on, and what can be done to improve their process?

  • How We Generated Thousands of Sales Leads By Mapping One Process

    If many of your best sales leads are not coming from your support channel, you’re doing it wrong. Learn how to develop your own process map for sales leads.

  • A Diagram a Day Keeps Distracted Readers Away

    Visuals can make the difference in whether or not your message makes a lasting statement. Here are a few of the reasons as to why you may want to hop on the visualization train.

  • Secrets of process-driven sales

    Scaling a business is no joke. Here at Lucid Software, we’ve been in full-scale mode over the past few years as our products, Lucidchart has reached the five million users mark. As we’ve scaled, one thing has become abundantly clear. Scaling a business is about process.

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