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Learn how to bring teams together and build the future through intelligent visualization of people, processes, and systems.
5 Lean Six Sigma principles you should adopt immediately
Combine two of the most prominent project management methodologies, and what do you get? Lean Six Sigma. Learn more about the method that can both eliminate waste and reduce defects in your company's workflow.
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How to Build On-the-Job Training Programs in 3 Steps
Over half of employees leaving companies report that a lack of training contributed to their departure. Follow these steps to determine which on-the-job training methods are best suited for your organization and to create a training plan for employees.
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5 Questions You Should—and Shouldn’t—Ask During the Exit Interview Process
No matter why an employee is leaving, the exit interview creates a unique opportunity for you to learn how your organization can stay ahead of the competition, drive innovation, and increase employee satisfaction. Discover exit interview best practices and questions you should—and shouldn’t—ask.
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Crash course in key account management: How to improve your KAM strategy
If you haven’t created a key account sales strategy specifically for your business and your clients—or if you are looking for ways to improve your current key account management process—take a look at our tips.
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Effective Network Diagramming: Tips and Best Practices
If you have been tasked with creating network diagrams, especially for PCI compliance, Michael Maughan, a Security Analyst at SecurityMetrics, has delivered some tips to make sure you stay on track and use available resources to simplify the diagramming process.
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6 steps to enhance your employee review process
92% of employees agree that they would be better motivated by more constructive feedback. Follow these steps for a more effective employee performance review.
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How to shine with the STAR method of interviewing
How can you thrive in an interview—and not just survive? The STAR method of interviewing can help you stay on track and highlight your strengths as you answer questions.
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4 steps to discipline an employee
When you need to take steps to discipline an employee, whether for performance or behavioral issues, we’re here to make the process as painless as possible. Learn how to plan a consistent disciplinary process.
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How to write a follow-up email in 4 steps
Only 24% of sales emails are opened. The average person deletes 48% of the emails they receive every day. In other words, you’ve got to knock it out of the park when you write a follow-up email to prospective clients.
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The outside sales process handbook
Your guide to the outside sales process—what it is, when to use it, and how to improve it.
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5 sales pitch steps you can learn from "Tommy Boy"
Never thought you’d receive career advice from a Chris Farley movie? Think again. Lucid presents 5 sales pitch tips, courtesy of “Tommy Boy.”
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Sales prospecting tips: 5 advanced ways to improve your process
Before you head out on your next sales prospecting endeavor, take a look at five sales prospecting tips that can make you more successful.
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