Product development

Learn how to efficiently manage every stage of product development—from start to success.

  • How to Create a Value Stream Map

    A value stream map illustrates and analyzes the steps involved in producing a product or delivering a service to pinpoint waste. Learn how to create a value stream map of your current process.

    Topics:

    • Lucidchart tips
    • Product development
  • How Lucidites Use Lucidchart: Diagrams for Product Development

    We talked about the many ways that the Lucid Software marketing team uses Lucidchart, but let’s take a step back and see how our product managers use Lucidchart to create a plan and improve the software we offer, including Lucidchart itself.

  • The importance of cross-team communication in quality assurance: A developer’s perspective

    Bugs are slippery, and sometimes they make it past these increased testing measures. When they do, we encourage cross-team communication to get fixes out to our customers as quickly as possible.

  • Retain users by building a great help center and community

    No matter how intuitive a product may be, user education material in the form of help centers and communities bridges the product-knowledge gap for users and allows them to better utilize your product. So, how exactly do you build and scale a great help center and thriving user-driven community?

  • Product managers: How to empower your engineering team

    As a software engineer on a small scrum team, I have found that my relationship with the product manager has a significant and direct impact on my effectiveness. During my short tenure at Lucid Software, I’ve already had the opportunity to work with a handful of product managers. Here is what I have learned from my experiences collaborating with them.

  • 7 Steps to Design the Perfect Survey

    When it comes to surveys, are we asking the right questions? Does the user flow make sense? Have we tested the skip logic and other questions enough? Here are seven tips to help you design the perfect survey.

  • How We Lost $250,000 by Not Documenting User Flows

    How much time do you spend searching for the big wins? Now, how much time do you spend maintaining the big wins? If you haven’t developed a strong process for maintaining the big wins, it could cost you. And cost you big. In my case, that mistake was worth hundreds of thousands of dollars.

  • 12 Ways to Screw Up Your A/B Test

    While the fundamentals of an A/B test are fairly simple, there are a lot of mistakes that can be made—and believe me, I have made them all. However, the biggest mistake a growth team can make is not testing at all. Testing, if done correctly, not only helps optimize your customer’s experience, but it also helps you understand your customers. Today, I am excited to share some of the things I have learned so far that can help you run A/B tests successfully.

  • Inside a successful product manager's toolbox

    Being a product manager can be hard—especially at a startup where there are infinite tasks vying for your attention and where you can only afford to focus on the most important ones. Over the years, I’ve built a PM toolbox of (free!) tools and workflows that have helped me stay focused and have dramatically improved my productivity. 

  • Using UML sequence diagrams for business

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