Leadership

A competency framework can help your company define the skills, knowledge, and characteristics required from members of your organization, plus it will help your employees grow in their jobs. Learn how to create a competency framework now.

Learn all about Kotter's 8-step change model, including how to successfully implement it to get buy-in and make new or adapted processes stick.

There are many important aspects of the hiring process, but without a well-crafted job description, your business won't attract good candidates in the first place. Here’s how to write a job description that will get the right candidates in the door.

Dialogue mapping is a facilitation technique used to visualize critical thinking as a group. Learn how you and your team can start dialogue mapping today to solve problems and bridge gaps in knowledge and understanding (plus get a free template!).

New hire orientation is your first opportunity to show how invested your company is in its employees—and it can significantly boost your retention numbers. Learn how to improve your new hire orientation process.

Want to improve your remote meetings? Learn how to keep remote employees both engaged and productive, and discover some of the proven techniques to better ensure that all involved parties understand your organization’s unique workflow.

When you learn how to give positive feedback, you can have a greater influence on your organization and develop more meaningful work relationships. Explore 3 ways you can become more effective at giving and receiving feedback.

Learn how to start succession planning. With effective people management, and responsible communication, your succession plan may end up serving the company even better in the future as you navigate through changes.

Are your employee training programs effective? See how the Kirkpatrick Evaluation Model can help you design and measure programs to meet your employees' needs.

The PEST analysis helps entrepreneurs discover what factors could impact their business and develop strategies to handle those changes. Learn what advantages you stand to gain from a PEST analysis and how to complete one.

Service blueprints help you design your service process so you'll able to innovate and make changes that boost customer satisfaction. Read about this diagram and see how Lucidchart can get you going with service blueprint examples and templates.