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3 Ways to Improve Your Team’s Onboarding Materials with Lucidchart

Think back to your first day at your current job. You were likely overwhelmed—with paperwork, with company-specific jargon, with new faces, with a different office space. As a manager, you can alleviate some of this first-day anxiety by providing your new employees the proper materials for your team. You have seen how Lucidchart can improve your work processes, but it can also orient new hires to the office before their work even begins.

10 Marketing Lessons From Hollywood's Best Movie Quotes

Maybe it’s just another way to justify the time I like to spend snuggled up on the couch when I should be on a run or scrubbing toilets, but I’ve been telling people for years that good movies are educational. To prove it, here are ten of the best-known movie quotes from Hollywood and the lessons they teach us about effective marketing.

Command and Control: The Art of Multitasking

Multitasking is an inevitable part of life. What most humans want is to do things and to do more of them. As we evolve from being a student to a team member to a team leader, our tasks become exponentially more complex and with higher stakes. The question rests, does this mean our mental capabilities become better at functioning as we wear multiple hats? Are we destined to evolve into high-functioning robots?

The fatal flaw of A/B tests: Peeking

A/B significance testing has become irresistibly simple. Plug a few numbers in an online calculator, and voilà... statistically verified results. But this on-demand verification is fatally flawed: Looking at results more than once invalidates their statistical significance.

Why Code Snobs Are Invaluable

Some argue that “code snobs” waste time on trivia. They are accused of myopia and pedantry, and their peers claim that the effort they spend in crafting every detail in their code is a bad investment. While this can occasionally be the case, I submit that their ideas and comments offer more benefit than cost in the long run.

Are You Ready to Commit? Developing a Professional Software Engineer Workflow

The importance of cross-team communication in quality assurance: A developer’s perspective

Bugs are slippery, and sometimes they make it past these increased testing measures. When they do, we encourage cross-team communication to get fixes out to our customers as quickly as possible.

Retain users by building a great help center and community

No matter how intuitive a product may be, user education material in the form of help centers and communities bridges the product-knowledge gap for users and allows them to better utilize your product. So, how exactly do you build and scale a great help center and thriving user-driven community?

How to Write an Effective Bug Report That Actually Gets Resolved (and Why Everyone Should)

One of the best ways we can support the software we love is by showing an interest in the development of the software by submitting bug reports. Take a more proactive approach than complaining or throwing your computer out the window, and actually take the time to report the bug.

Product managers: How to empower your engineering team

As a software engineer on a small scrum team, I have found that my relationship with the product manager has a significant and direct impact on my effectiveness. During my short tenure at Lucid Software, I’ve already had the opportunity to work with a handful of product managers. Here is what I have learned from my experiences collaborating with them.

How to Increase Sales With Real-Time Email Validation

Many web apps annoy you by making you re-enter your email and password when signing up. Some also make you stop what you are doing to click a link in a test email to verify the address works. How often have you given up at that point, or gotten distracted before getting around to finishing the sign-up flow and never ended up using a product?

7 Steps to Design the Perfect Survey

When it comes to surveys, are we asking the right questions? Does the user flow make sense? Have we tested the skip logic and other questions enough? Here are seven tips to help you design the perfect survey.