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  • Crash course in key account management: How to improve your KAM strategy

    If you haven’t created a key account sales strategy specifically for your business and your clients—or if you are looking for ways to improve your current key account management process—take a look at our tips.

    Topics:

    • Sales
  • Effective Network Diagramming: Tips and Best Practices

    If you have been tasked with creating network diagrams, especially for PCI compliance, Michael Maughan, a Security Analyst at SecurityMetrics, has delivered some tips to make sure you stay on track and use available resources to simplify the diagramming process.

  • 6 steps to enhance your employee review process

    92% of employees agree that they would be better motivated by more constructive feedback. Follow these steps for a more effective employee performance review.

  • How to shine with the STAR method of interviewing

    How can you thrive in an interview—and not just survive? The STAR method of interviewing can help you stay on track and highlight your strengths as you answer questions.

  • 4 steps to discipline an employee

    When you need to take steps to discipline an employee, whether for performance or behavioral issues, we’re here to make the process as painless as possible. Learn how to plan a consistent disciplinary process.

  • How to write a follow-up email in 4 steps

    Only 24% of sales emails are opened. The average person deletes 48% of the emails they receive every day. In other words, you’ve got to knock it out of the park when you write a follow-up email to prospective clients.

    Topics:

  • The outside sales process handbook

    Your guide to the outside sales process—what it is, when to use it, and how to improve it. 

    Topics:

  • 5 sales pitch steps you can learn from "Tommy Boy"

    Never thought you’d receive career advice from a Chris Farley movie? Think again. Lucid presents 5 sales pitch tips, courtesy of “Tommy Boy.”

    Topics:

  • Sales prospecting tips: 5 advanced ways to improve your process

    Before you head out on your next sales prospecting endeavor, take a look at five sales prospecting tips that can make you more successful.

  • The 4 steps to SPIN selling

    SPIN selling is designed to empower your sales reps to create real connections with customers. Learn how to hone your sales skills with SPIN selling.

    Topics:

  • How to close a sale: 7 tips for sealing the deal

    Ready to bring that deal across the finish line? Read on for some essential steps on how to close a sale.

    Topics:

  • The zen of cluster diagrams

    Cluster diagrams organize the information of your life. Learn how you create one with our handy cluster diagram template.

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