IDIC model

This IDIC model template can help you:

  • Identify the actions you should take in order to build long-term one-to-one relationships with current and potential customers.
  • Identify the actions you should take in order to retain long-term one-to-one relationships.
  • Master the four relationship actions: Identify, Differentiate, Interact, Customize.

Open this template to view a detailed example of an IDIC model template that you can customize to your use case.

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IDIC model example

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