5-stage customer journey map example

This customer journey map template can help you:

  • Visualize the customer experience from user frustrations to customer interaction data.
  • Track the communications a customer is receiving from your organization.
  • Understand what actions a customer will likely to take at each stage of the customer journey.

Open this template to view a detailed example of a customer journey map that you can customize to your use case.

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5-stage customer journey map example example

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